Okay, so the big day is here your brand new poker table is showing up any minute! You're
excited, and we're excited, and I’'m here just to give you a step by step on how the receiving process should go. Also, how to protect yourself from freight damage and potential lack of carrier liability. That is an issue and if that happens nobody's going to be happy. At bbo because you're a bbo poker tables customer we've gone above and beyond, and created our own track and trace technology. Backed up by the blockchain called, Copper Wire Track and Trace, exclusive to bbo customers.
What it does is, when the carrier comes and drops your table off you're gonna find the qr code sticker. We stick it on every box , it's prominent you can't miss it! You grab your phone and you scan that qr code it's gonna take you into our copper wire track and trace receiving flow. This will ask you a couple of very simple, very quick questions. Was there any damage? Did you receive all the boxes that you were anticipating? Afterwards, you use your camera feature and you document the exterior condition of the boxes, as you receive it. What that does is it creates an end-to-end record on the blockchain of how you receive the table, versus how the table was shipped out. By having this documentation the freight carrier cannot say, “oh well, you know we received it like that” or “we don't know” because you have both proof of record. It's very important, and this protects you from shipping damage. As Well as potential lack of carrier liability. What this also does is it activates your limited lifetime warranty.
If anything breaks on your table, that's a non-consumable part you let us know and we'll cover it. All you have to do is use the copper wire track and trace qr code. When you receive it, that activates your warranty. That is just an example of what we do to go above and be